Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly
When you:
- Book an appointment
- Fill out an intake or consent form
- Join our email list or contact us

you may provide:
- Name
- Contact details (email, phone number)
- Appointment details (date, time, service type)
- Health and wellness information you choose to share that is relevant to massage (for example: areas of pain, injuries, medical conditions, medications, preferences)
- Payment-related information (processed securely by our payment providers; we do not store full card numbers on this site)

1.2 Information Collected Automatically
When you visit our website, we and our service providers may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- General location (city/region) based on IP
- Cookies and similar technologies used for basic site functionality, analytics, and marketing

2. How We Use Your Information

We use your information to:
- Schedule and manage appointments
- Provide safe and appropriate massage therapy services
- Communicate with you about bookings, reminders, and updates
- Respond to your questions and requests
- Send optional marketing or educational messages (only if you opt in; you can unsubscribe at any time)
- Improve our website, services, and client experience
- Comply with legal, tax, and professional obligations

We only collect and use health-related information that is reasonably necessary to provide massage therapy services and to keep appropriate records.

3. Legal Basis for Processing (If You Are in the EU/EEA or Similar Regions)

Where applicable law requires a legal basis, we process your personal information based on:
- Your consent (for example, when you opt in to marketing emails)
- Performance of a contract (for example, to provide the massage session you booked)
- Our legitimate interests (for example, improving our services and protecting our business)
- Compliance with legal obligations (for example, recordkeeping and tax requirements)

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:
- Service providers who help us run our business (for example: online booking platforms, payment processors, email and marketing tools, website hosting, analytics, and advertising services such as Google or Facebook)
- Professional advisors (for example: accountants or legal counsel) when reasonably necessary
- Authorities or others when required by law, court order, or to protect our rights, safety, or property

These third parties are only given the information they need to perform their services and are expected to protect it appropriately.

We do not share your health-related information with other providers or third parties for their own marketing without your explicit consent.

5. Data Retention

We keep your information only as long as reasonably necessary to:
- Provide services to you
- Maintain accurate business and tax records
- Comply with applicable laws and professional standards
- Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or de-identify it where reasonably possible.

6. Cookies and Online Tracking

Our website and service providers may use cookies and similar technologies to:
- Make the site function properly
- Remember your preferences
- Analyze how visitors use the site
- Support marketing and advertising campaigns

You can usually control cookies through your browser settings. If you disable certain cookies, some parts of the site may not work as intended.

7. Your Choices and Rights

Depending on where you live, you may have rights over your personal information, such as:
- Accessing the information we hold about you
- Requesting corrections to inaccurate information
- Requesting deletion of certain information, subject to legal and professional recordkeeping requirements
- Opting out of marketing emails by using the “unsubscribe” link or contacting us directly

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.

8. Protecting Your Information

We take reasonable physical, technical, and administrative measures to help protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission or storage is completely secure. We encourage you to use caution when sharing sensitive information online.

9. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Third-Party Websites

Our website may link to other websites or services (for example, booking platforms, online courses, or social media). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Oregon-Specific Information

Massage Hodgepodge operates in Oregon and follows applicable Oregon and U.S. laws related to privacy, recordkeeping, and professional massage therapy practice. We keep client records, including health-related information you share with us, in a confidential manner and use them only to provide services and meet legal and professional requirements.

If you have questions about how your information is handled in connection with Oregon law, please contact us using the details below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will show when it was most recently revised. Changes take effect when posted on this page.

13. Contact Us

If you have any questions or requests about this Privacy Policy or your personal information, please contact:

Massage Hodgepodge
325 NW 21st Ave
Portland, OR 97209
Email: nick@massagehodgepodge.com
Phone: (503) 208-6729